HR & IT Collaboration

As the business environment grows increasingly complex, human capital becomes the only sustainable source of competitive advantage for an organization. Companies that are successful at finding, retaining and growing good people will outperform their competitors, achieve higher financial success and build greater shareholder value.

HR can play an important role in promoting the modernization effort. The amount of data management required for Human Resources typically represents a significant percentage of an organization’s total information handling burden. HR therefore has a vested interest in the performance of the systems that store and process this data.

In industries with a high churn rate (and for companies with multiple locations) the consequences of any inaccuracy in processing data for thousands of employees can be severe.

How can HR help IT move forward with modernization? Opening a dialogue about potential solutions is the first step. Both departments will need to be flexible during this process; so establishing a healthy rapport is crucial. HR executives should respect the expertise of the IT department but shouldn’t accept vague answers to pertinent questions.

HR can align itself with the needs of IT in a number of ways. For example, Human Resources can assist in arranging any training necessary for technical staff to successfully participate in the legacy modernization effort.

IT personnel should be encouraged to see the mainframe migration as an opportunity for professional development. New programming skills and the successful completion of a major upgrade project are significant enhancements to any IT resume. This can provide opportunities for career advancement.

In turn, HR will benefit from modernization by gaining access to flexible solutions that promote best practices. This increases the department’s ability to comply with employment rules while reducing the number of labor hours required to maintain HR databases.

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